Shipping policy

Shipping Policy for ClothesCraze

Effective Date: 2024-11-01

Thank you for shopping with us at Pawsometees by ClothesCraze™. We strive to deliver your t-shirts quickly and efficiently. Please review our shipping policy below to understand how we handle your orders. 

Shipping Destinations

We currently ship to almost all countries within the European Union (EU), UK and US (North America). 

Processing Time

All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders or there are unforeseen delays, processing may take longer. We will notify you if there are any significant delays.

Shipping Methods and Delivery Times

We offer the following shipping methods:

  • Standard Shipping:
    • Delivery time: [3-10 business days]
    • EU: €4.50 "Free if order 3 shirts"
    • UK: £4.00 "Free if order 3 shirts"
    • * US: $4.50 "Free if order 3 shirts"

Please note that delivery times may vary depending on your location and the shipping method selected.

* Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.

We aim to provide competitive rates to ensure you get the best value. 

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.

Customs and Duties

For orders shipped within the EU, you are usually not charged any additional customs fees as these packages are delivered from Germany or the UK. However, we recommend checking with your local customs office for any specific regulations that may apply to your country. 

For customers in the US.

All T-shirts purchased from a US address will also be shipped from the US, so no additional charges for duty or tax.

Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us within [7 days] of the expected delivery date. We will work with you to resolve the issue promptly.

Returns and Exchanges

 If you wish to return or exchange an item, please refer to our Return Policy for further instructions.

Contact Us

 If you have any questions regarding our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team at support@clothescraze.com

Thank you for choosing Pawsometees by ClothesCraze™. We appreciate your business and look forward to serving you! 

Best regards, 

Team ClothesCraze